Take a Tour

See Ascendo Running
in Production Environments

These aren't mockups. Every walkthrough shows Ascendo deployed in a live enterprise environment — medical devices, telecom, energy, and defense. See exactly how global field service teams run AI agents for intelligent routing, knowledge delivery, spare parts forecasting, and escalation prevention at scale.

ascendo.ai · product tours

Live production walkthroughs

42+ walkthroughs from real enterprise deployments — field service, support ops, and critical infrastructure.

42+Deployment walkthroughs
161Languages supported
10,000+Products covered
Fortune 500Enterprise deployments

All (42)

Call transcript to Knowledge Agent to Salesforce Agent
Knowledge Agent

Call transcript to Knowledge Agent to Salesforce Agent

Telemetry and Log Analysis
Asset Intelligence

Telemetry and Log Analysis

Support Services AI Teammate
AI Teammates

Support Services AI Teammate

AI Bot - Voice Agent
Agent to Agent Workflows

AI Bot - Voice Agent

Cognitive Spares
AI Teammates

Cognitive Spares

Cognitive Search Agent
Resolution Agent

Cognitive Search Agent

Privacy Agent
Data Integration

Privacy Agent

Knowledge Agent - KCS Methodology
Knowledge Agent

Knowledge Agent - KCS Methodology

How to Use Ascendo AI in ServiceNow
Resolution Agent

How to Use Ascendo AI in ServiceNow

PDF Parser
Data Integration

PDF Parser

Agent-Initiated Ticket Creation for Escalated Interactions
AI Inbox

Agent-Initiated Ticket Creation for Escalated Interactions

Agent Swarming through Ascendo AI
Agent to Agent Workflows

Agent Swarming through Ascendo AI

Multiple AI Bots
Support Channels

Multiple AI Bots

Ascendo Gen AI Agents for Field Service Management
Agent to Agent Workflows

Ascendo Gen AI Agents for Field Service Management

Automatic Agent Assignment
Resolution Agent

Automatic Agent Assignment

AI Companion for ServiceNow
ServiceNow

AI Companion for ServiceNow

Constructing a bridge between ServiceNow and Ascendo
ServiceNow

Constructing a bridge between ServiceNow and Ascendo

NO TICKETS Support
Agent to Agent Workflows

NO TICKETS Support

Cognitive AI for Next-Gen Ticketing
Agent to Agent Workflows

Cognitive AI for Next-Gen Ticketing

Building Smarter Knowledge Bases
Voice of the Customer

Building Smarter Knowledge Bases

Streamline Product Feedback
Voice of the Customer

Streamline Product Feedback

Setting Abstraction Levels of Ticket Categorization
Voice of the Customer

Setting Abstraction Levels of Ticket Categorization

Unveiling Ticket Intent
Voice of the Customer

Unveiling Ticket Intent

Auto Categorization of Issues
Resolution Agent

Auto Categorization of Issues

Filters in AI Box
AI Inbox

Filters in AI Box

Agent Flow for Bots
AI Inbox

Agent Flow for Bots

AI Omni Channel Inbox
Agent to Agent Workflows

AI Omni Channel Inbox

Knowledge Intelligence with Ascendo AI
Knowledge Agent

Knowledge Intelligence with Ascendo AI

Fully Autonomous Field Service Management
Agent to Agent Workflows

Fully Autonomous Field Service Management

AI Companion for Salesforce
Resolution Agent

AI Companion for Salesforce

Magic of Ascendo with Confluence Spaces
Resolution Agent

Magic of Ascendo with Confluence Spaces

Constructing a bridge between Confluence and Ascendo
Resolution Agent

Constructing a bridge between Confluence and Ascendo

Using Slack as a Customer Support tool
Resolution Agent

Using Slack as a Customer Support tool

Automatic Knowledge Creation in Slack
Resolution Agent

Automatic Knowledge Creation in Slack

AI Agent Assist in Slack
Resolution Agent

AI Agent Assist in Slack

AI Companion for Zendesk
Resolution Agent

AI Companion for Zendesk

Junior Agent Troubleshooting a Problem to Resolution
Resolution Agent

Junior Agent Troubleshooting a Problem to Resolution

Agent Assist to Fully Automated Resolution
Agent to Agent Workflows

Agent Assist to Fully Automated Resolution

Expert Agents Using Ascendo to Aid Solution
AI Resolve

Expert Agents Using Ascendo to Aid Solution

Customer Getting Self-Service
Resolution Agent

Customer Getting Self-Service

Customer to Agent Handoff through AI Bot
Resolution Agent

Customer to Agent Handoff through AI Bot

Voice of the Customer Product Insights
Knowledge Agent

Voice of the Customer Product Insights