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Recognized by Industry Leaders
Powering Critical Infrastructure Teams
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Loved by Users.
Recognized for delivering measurable results, high satisfaction, and consistent performance by real users.
Recognized by the industry's toughest critics - users, analysts, and platforms.
Gartner · March 2026
Representative Provider · Physical AI
Named in "How CIOs Should Use AI to Enable Predictive Maintenance" G00844683. Independent · not pay-to-play.
Business Excellence Awards
Best Agentic AI Platform
Two years running — 2025 & 2026. The only Physical AI platform built for critical infrastructure.
G2 · 26 Reviews
#1 Users Likely to Recommend
★★★★★
5.0 / 5.0 · 100% five-star. High Performer for 3 consecutive years.
Google Cloud · April 2026
Top 9 AI Agents - GCP Marketplace
Showcased at Google Next 2026 — one of nine agents selected globally from the GCP marketplace.
SAP Marketplace
Top Rated & Most Rated
Highest rated and most reviewed AI agent for SAP Field Service Management on the SAP store.
Amazon · New Release
#1 New Release in Automation
"Beyond Break-Fix" — the Physical AI playbook for field service. #1 on Amazon at launch.
Customer Stories & Live Demos
Real deployments. Real outcomes. See how global enterprise teams run Ascendo in production.
EDF Renewables & Ascendo AI: Blueprint for Smarter Clean Energy Field Service
Nokia's Predictive Support & Escalation Prevention with Ascendo AI
Agentic AI in Field Service: Turning Knowledge to Action (Live Demo)
Ascendo AI: AI Agents for Customer Support & Field Service Automation
AI Agents for Medical Device Service: Faster Troubleshooting & HTM Compliance
Beyond Break-Fix: The Service Leader's Blueprint for Agentic AI in Field Service
16 L4 Agents automating 1,800 Workflows.
Ascendo deploys an autonomous mesh of 16 specialized agents working together out-of-the-box to protect your service margins and make exponential improvement to Operational Excellence.
Resolve
Specialized autonomous logic for resolve workflows.
NeoCortex
Specialized autonomous logic for neocortex workflows.
Dispatch
Specialized autonomous logic for dispatch workflows.
Escalation Agent
Specialized autonomous logic for escalation agent workflows.
Smart Backlog Agent
Specialized autonomous logic for smart backlog agent workflows.
PII Redaction
Specialized autonomous logic for pii redaction workflows.
Smart Inbox
Specialized autonomous logic for smart inbox workflows.
Training Quality Agent
Specialized autonomous logic for training quality agent workflows.
Cognitive Spares Agent
Specialized autonomous logic for cognitive spares agent workflows.
Entitlement Agent
Specialized autonomous logic for entitlement agent workflows.
Auto Root Cause Agent
Specialized autonomous logic for auto root cause agent workflows.
Top Drivers Agent
Specialized autonomous logic for top drivers agent workflows.
Warranty Agent
Specialized autonomous logic for warranty agent workflows.
RMA Agent
Specialized autonomous logic for rma agent workflows.
Contracts IQ
Specialized autonomous logic for contracts iq workflows.
Log IQ
Specialized autonomous logic for log iq workflows.