Slack

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01

Arm your agents with the help they need when they need it. 

Improve only the knowledge that is required to meet your Self Service  and agent quality goals

02

Delight your customers in Slack  by calling out Top call drivers for any of your products so they can help themselves first

Automatically triage, tag, categorize and prioritize

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Integrate with Slack

This integration lets your support agents use Ascendo’s self-learning engine with /askascendo slash command to get the solutions your customers could be looking for, making it a simple and powerful tool for agents handling customer queries.

Contact us for Slack Integration

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