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"The only way to do great work is to love what you do"

We impact Lives and Experiences with Customer Support Agents

Our Purpose

We have extensive enterprise experience developing and implementing technology & processes to drive transformation and operational efficiencies. We believe in the power of data. After years of optimizing the supply chain, innovating new products, and improving the customer experience for OEMs, we discovered an efficient way to transform Support processes. We can extend the same lean manufacturing principles to deliver Just-In-Time support by turning data into actions and that too without our customers needing to employ complex programming or data scientists. That's why we founded Ascendo.

Our team comes to work every day thinking machine learning, breathing data science, listening to the customer-specific business rules, and feeling & striving towards our mission - Transform how our customers deliver support to their end customers.

Our Culture

We at Ascendo, believe in healthy culture with full dedication to work and fun. We ground to people who work hard, be real, feel proud, and stay humble. While the most talented engineers and leaders are thriving to give the best customer experiences, we treat ourselves with something more. You may not be a perfect match, but our team can shape you to be the best. If this sounds cool to you - then we hope you'll join us!

We're looking for people to join the team who are as excited as we are to help build the product that empowers the future of customer support and experiences.

Dive into the world of human-machine interactions, empowering the experiences while reducing the effort and time for super complex issues. We look forward to someone who considers the product as his goal and swims through with us in building the best possible product that leverages the latest technologies for good. Learning never stops, and we take care that we are updated. Come join us and make wonders with AI and ML.

Ascendo Six Tenets

The team that makes it happen.

Our team is comprised of extremely talented designers, developers, managers, marketers, quality analysts, and writers. Below is a list of the folks we have leading the Ascendo Crew.​

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Co-President & Partner

Melissa Burton

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

CFO

Vince Taylor 

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CEO

Harold Colby

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Director, Legal & Operations

Tilly Evans 

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HR Lead

Richard Jones

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Project Manager

Lucia Behar

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Sr. Project Manager

Mark T. Wright

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Sr. Project Manager

George Wood

I'm a paragraph. Click here to add your own text and edit me. I’m a great place for you to tell a story and let your users know a little more about you.

Lead Superintendent 

Olivia Clarke

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Marketing Manager 

Nathan Wise

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Our Office in

Palo Alto

Ascendo.ai
228 Hamilton Avenue, Floor 3,
Palo Alto, CA 94301

Our Office in Chennai

Ascendo.ai

8, Lalitha Nagar First St, Santhome, Mylapore, Chennai, Tamil Nadu 600004

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Anandha Kannan

Software Engineer
"Young and Sensible"

Anurag

Data Scientist 
"Self-Driven"

Arun

Technical Support Engineer

"Resilient Achiever"

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Gokulakrishnan Venkat

Front End Engineer

"Mr. UI Perfect"

John Peter

Data Scientist

"Pioneering and Decisive"

Karpagam Narayanan

Co-Founder

"Self-Made Woman"

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Khalisaran Kannan

Head of Engineering

"Empowered Catalyst"

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Lhavanyadevi RN

QA & Customer Success Support

"Supportive 24/7"

Ramesh Kumar Sahu

CX led Growth Strategist

"Our Best Closer"

Ramki PitchuIyer

Co-Founder

"Jack Of All Trades"

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Naveen Srinivasa

Data Scientist

"Transforming Insights"

Prajeeth Muthukumaran

Software Engineer

"Front-End Visualiser"

Do you have a curiosity to learn?  Are you responsible and accountable to deliver what you promised?

Are you not afraid to make mistakes?  But ready to learn so the same mistake doesn't happen again?  If so, you will be a great fit for Ascendo!

Join Our Team

We are hiring!

Roshan Sasikumar

Product Designer

"Design Strategist"

Rohit Krishnamoorthy

Lead Engineer 

"Visionary Reader"

Roshan Sasikumar

Product Designer

"Design Strategist"

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Santhosh Vijay

Media Intern

"Media Alchemist"

Randy Chinn

Chief Revenue Officer

"Revenue Innovation in Action"

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Our Office in Chennai

Ascendo.ai

8, Lalitha Nagar First St, Santhome, Mylapore, Chennai, Tamil Nadu 600004

Vrinda Mathur

Data Scientist

"Our Great Find"

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