Security
Subprocessor Policy
Last Updated: June 2, 2023
Official Policy
Subprocessor Policy
Ascendo.AI Subprocessors
Please subscribe to this list by contacting us at security@ascendo.ai to receive notifications about any changes to our list of subprocessors or sub-subprocessors.
Cloud providers
| Third-Party Entity | Description of Processing | Data Center |
|---|---|---|
| Google, Inc. | Cloud Platform | Multiple locations within the US. Data processing will be limited to the United States and European Union. |
| MongoDB Inc. | Cloud Database | Multiple locations within the US. Data processing will be limited to the United States and European Union. |
Other third-party subprocessor
| Third-Party Entity | Description of Processing | Data Types | Headquarters Location |
|---|---|---|---|
| Sage Intacct | Cloud ERP | Financial data including customer information, vendor data, and employee details. | Redwood City, CA |
| Twilio Inc. | Communication Platform | Customer contact information, including name, email, and phone number. | San Francisco, CA |
| Zendesk Inc. | CRM Platform | Customer service data, including support tickets, customer contact information, and communication history. | San Francisco, CA |
Affiliates
| Affiliate Entity | Location |
|---|---|
| Ascendo AI, Inc. | United States |
For security questions, contact security@ascendo.ai.
To learn more about how we work with third parties or to discuss your account, you may also contact us.
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