Security

Subprocessor Policy

Last Updated: June 2, 2023
Official Policy

Subprocessor Policy

Ascendo.AI Subprocessors

Please subscribe to this list by contacting us at security@ascendo.ai to receive notifications about any changes to our list of subprocessors or sub-subprocessors.

Cloud providers

Third-Party EntityDescription of ProcessingData Center
Google, Inc.Cloud PlatformMultiple locations within the US. Data processing will be limited to the United States and European Union.
MongoDB Inc.Cloud DatabaseMultiple locations within the US. Data processing will be limited to the United States and European Union.

Other third-party subprocessor

Third-Party EntityDescription of ProcessingData TypesHeadquarters Location
Sage IntacctCloud ERPFinancial data including customer information, vendor data, and employee details.Redwood City, CA
Twilio Inc.Communication PlatformCustomer contact information, including name, email, and phone number.San Francisco, CA
Zendesk Inc.CRM PlatformCustomer service data, including support tickets, customer contact information, and communication history.San Francisco, CA

Affiliates

Affiliate EntityLocation
Ascendo AI, Inc.United States

For security questions, contact security@ascendo.ai.

To learn more about how we work with third parties or to discuss your account, you may also contact us.