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Connect to your existing systems.

We have connectors to over 400+ systems across Knowledge Bases, Ticketing, Bug Tracking, Alerting, Monitoring, Chat Provisions, Portals and RPA.

Prime Integrations

Cognitive Search for customers to use on websites or within applications.  AI Resolve for agents on Email, Phone, Teams, Slack, or OpenAPI with detailed guides.

AI Resolve

Conversational Intelligence for customers and agents.  No code, instant deployment for self service, virtual agents or live agents.

AI Bot

Enable Generative AI capabilities within SAP Service Cloud and revolutionizes the way support teams engage with customers

SAP

With Ascendo, you can use Slack as a true Customer Success and support platform.  Create automatic knowledge, resolve and identify patterns, insights and trends on issues coming through Slack Channels.

Slack

With Ascendo, you can use Teams as a true Customer Success and Support platform.  Create automatic knowledge, resolve and identify patterns, insights and trends on issues coming through Teams Channels.

Teams

Enable AI capabilities within your website, application, ticketing, chatbot or other support channels.

Open API

Need additional help right from CRM or any other system you use?  Why not leverage the power of AI search and guides right from your browser?

Chrome Extension

Seeking extra support from your service copilot in Zendesk? Unlock the potential of ResolveGPT directly within your Zendesk dashboard for seamless assistance.

Zendesk

Integrations

Key Features

Integrations

Ways to deploy Ascendo

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Enterprise Ready

01

Security

Encryption in rest; Encryption in motion; true multi-tenant; secure transfer learning; SOC 2 compliant.  We have you covered!

02

Access Control

Control User, Permissions, Groups, Roles, access forms down to the Business Unit and product level.  Scale Onboarding.

03

RAS

Reliability - Availability - Scalability - performance.  We take these seriously in our  so you have the peace of mind.

04

No code

Truly no code deployment.  Start with one product, one business unit, see ROI right in our tool from day ONE!

05

Open API

Want to bring in AI functionality to your search, bot or other channels?  Want more flexibility?  Try our API integration.

06

Integrated

Truly no code integration.  If you find your system of record software not in our list, let us know.

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