Cognitive Search for customers to use on websites or within application.  AI Search for agents on Email, Phone, Teams, Slack or OpenAPI with detailed guides.

Conversational Intelligence for customers and agents.  No code, instant deployment for self service, virtual agents or live agents.

Enable Generative AI capabilities within SAP Service Cloud and revolutionizes the way support teams engage with customers

With Ascendo, you can use Slack as a true Customer Success and support platform.  Create automatic knowledge, resolve and identify patterns, insights and trends on issues coming through Slack Channels.

With Ascendo, you can use Teams as a true Customer Success and Support platform.  Create automatic knowledge, resolve and identify patterns, insights and trends on issues coming through Teams Channels.

Enable AI capabilities within your website, application, ticketing, chatbot or other support channels.

Need additional help right from CRM or any other system you use?  Why not leverage the power of AI search and guides right from your browser?

Seeking extra support from your service copilot in Zendesk? Unlock the potential of ResolveGPT directly within your Zendesk dashboard for seamless assistance.