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Dated : 22th October 2022

Duration : 30 Minutes

35 minutes

Turning customer service to a profit center

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How It Works

Step 1

Reduce Churn

Product evolving fast?  With Ascendo, you can detect new issues in real-time to avoid escalations and for concrete product feedback.

Step 2

Superior Support

Experience

Put customer in the middle and drive actions around

what is best for the

customer.

Step 3

Real-Time pulse of the Customer

Let real time trends and patterns drive decisions

in your Support

Operations. 

Predictive Alerts to match with outcomes that show what knobs to tweak to improve efficiency in Support Operations.

Predictive

Voice of the Customer

Drive product to where it matters most.  Assess patterns to make more informed decisions on staffing, knowledge and scale of your team.

5/5 Ratings

SOC 2 certified

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Ready to learn more?

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