Ascendo AI at the Agent Factory At Ascendo AI, we’re proud to be guiding the AI-first enterprise , moving past the hype and operationalizing AI at scale . While the industry is distracted by the noise of basic Agentic AI features, we were the first to recognize the power of true domain-specific LLMs . We deliver not just features, but powerful AI Agents working together  in orchestrated ecosystems. That's why it means a lot to see Ascendo AI featured as a success story for Go

Enterprise knowledge management is a foundational capability for modern Field Service and Technical Support organizations. As service operations scale, internal knowledge bases are expected to reduce resolution times, improve first-time fix rates, and support both human agents and AI-driven systems. Yet many organizations struggle to move beyond early-stage documentation.  Most internal knowledge bases don’t fail loudly. They fade quietly.  A new wiki or knowledge portal laun

Providing consistent technical support across multiple languages is a growing challenge for global enterprises. As organizations expand into new regions, language differences, technical terminology, and cultural context can slow response times and increase operational complexity. Multilingual AI is increasingly being considered as a way to support enterprise service teams in addressing these challenges at scale. This article outlines practical best practices for implementing