Chatbot Vs AI Bot: Compare the two Automated Self-Service methods

Chatbots & AI bots are often considered to be the same. As we compare them in this post, one has clear-cut advantages over the other.

Boost Customer Service With Knowledge Intelligence

Knowledge intelligence, where artificial intelligence meets knowledge management, opens the door for better customer service.

Top Automated Self-Service Technologies Today

Self-service technology (SST) is a boon for customers and companies alike. SST is increasingly introduced to all walks of life.

Why Ascendo?

Businesses these days receive hundreds and even thousands of customer queries daily.

Modern Support Experience

While both Customer and Employee Experience is ranked the lowest, it also presents us with an opportunity to improve from here.

Most common issues that customer service teams have is maintaining communication with customers.

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