Chatbot vs Conversational AI Choosing the Right Solution for the Support Teams As businesses increasingly rely on automated tools to enhance customer service and...
Overcoming the Challenge of Rule-Based Chatbots: Unveiling Gen AI CapabilitiesIn the realm of AI-powered conversations, a persistent challenge has been the limitations posed by rule-based AI chatbots. However, we...
Chatbot vs AI Bot: Compare the Two Automated Self-Service MethodsChatbots & AI bots are often considered to be the same. As we compare them in this post, one has clear-cut advantages over the other.
