top of page
Contact Us
Banner BG

Explore Our

Learn about everything from case studies product info, to viewpoints from the core team


Knowledge Management to Knowledge Intelligence

Forget clunky knowledge management! KI, powered by AI, makes it smarter and more helpful for customer support. It learns, creates, and shares knowledge. KCI, an advanced KI approach, prioritizes valuable content and guides workflows. The result: exceptional customer service through intelligent knowledge.

Design Element

Proactive Customer Retention Paper

"Revolutionize your approach to customer service. Traditional methods fall short, costing more and leaving customers dissatisfied. Break free from reactivity download our report for a data-driven, proactive strategy that boosts customer retention and your bottom line."

Design Element

2024 Predictions for Customer Service Teams

"Explore the future of customer service with AI and machine learning trends. AI Unleashes Potential in Self-Service, Assisted Support, & Beyond! Download our 2024 predictions for Customer Service teams to stay ahead and position your operations for success. Uncover quick wins & position your service for future success. Don't miss out!"

Design Element

Elevate Support Logistics Operations with Ascendo AI

Explore the future of service logistics with Ascendo.AI's cutting-edge machine learning and big data solutions. Discover how Cognitive Parts Planning optimizes spare parts management for efficient service operations.

Design Element

Augmented Agent

Tired of frustrated agents and overwhelmed customers? Ascendo's Augmented Agent is the ultimate copilot for your support team.

Design Element

Why Ascendo

Unleash the power of your data. Discover how Ascendo can transform your customer service.

Design Element

AI Search

Revolutionize customer support with Ascendo AI search.Go beyond chatbots, find answers instantly.

Design Element

Auto Categorization

Ascendo brings to you one of its most utilized and successful components, Auto Categorization, that is built on state-of-the-art Natural Language Processing techniques and Deep Learning algorithms.

Design Element

AI Based Modern Support Experience

Get started to transform Support from
reactive to proactive.

Design Element

Should Companies Use Slack or Teams with their Customers?

Get started to transform complicated client communications on Slack to smooth, AI assisted interactions.

Design Element

Escalation Management Guide for Proactive Support Teams

Don't just react to escalations, proactively prevent them. Unleash the power of Ascendo and transform your support experience.

Design Element

Thanks for subscribing!

I want to learn more on

Modern Support Operations

Design Element
bottom of page