Panel Discussion: Boosting SaaS Products with New Technologies 2024 organized by GloriumTechnologies. Our Co-Founder and CTO Ramki Pitchuiyer shared insights on Transforming Service and Support in SaaS using Generative AI.

There is a saying that one can be an expert in something but not in everything. Large language models (LLMs) are also becoming specialized. The degree of specialization depends on which algorithms are dedicated to gathering specific pieces of expert knowledge.

This story encapsulates the essence of our journey, where we embraced the initial challenge and experienced the transformative power of understanding and empathizing with our customers. By blending technology with genuine human connection, we are inspired to foster a customer-centric approach and drive innovation in all our endeavors.

Ascendo, AI-enabled service copilot integrates with Confluence enhancing the comprehensibility and usability and unlocking the full potential of knowledge base.

SAP and Ascendo AI partnership delivers AI service copilot in the SAP store. This plug and play engine is used by customer support, sales and marketing support

Our co-founder @karpagamn will be sharing at @MIT
#MITAI conference on Unleashing Industrial AI. Details at https://goo.gl/T9cr5F #AI #AI4ALL #womeninAI #WomenInSTEM #ML #DataScience

Don't miss the discussion with
@karpagamn
, the co-founder of @eKrypInc on the power of #Visibility, #Analytics, #Automation & #Visualization at #MSPEXPOLV.

@karpagamn Co-founder of @ekrypto a prescriptive Service on TM Intelligence, also joined us to discuss the future of Industrial AI. #MITAI

Highly attended meet up in Microsoft store at Stanford Center

Provided bootcamp to industry leaders and startup founders

Karpagam Narayanan is a co-founder of Ascendo, a Prescriptive Service application.

In these interactions, we pick a hard topic that doesn’t have really a straightforward answer. We then bring in speakers who have been there, and seen this but approached it in very different ways.

Ascendo Human-Machine self learning engine increases the speed, accuracy, and productivity of customer support and success teams.

With the decline of average CX scores over the past years (recently dropping down to 48.6), the need for better support experience is at its peak.

Curious about new technological advancements in the manufacturing industry? Explore our analysis of 392 global startups & scale ups

In this session we discuss on actual survey based roadblocks that AI projects face, real life use cases, methods and processes. Attendees will be able to

The field service management (FSM) industry revolves around incidents that are handled for end employees.

When you think you do not have much data, you stop to look at potential possibilities with existing data. However, it becomes a singular focus to collect additional data.

At my company, we're always asked if machines will eventually will take away support jobs. Do computers substitute humans or, are they complementary to existing workers?

Ascendo.ai, Inc. (UBI# 604783313) is a business corporation registered with Washington State Secretary of State. The business incorporation date is July 14, 2021.

Ascendo is a SaaS customer support software to help agents and end-customers resolve support issues.

Ascendo.ai provides AI-based solution recommendations for support agents. Agents can use those recommendations to provide answers to customer questions. Agents can also mark incoming conversations to tag them as an issue.

We discuss on actual survey based roadblocks that AI projects face, real life use cases, methods and processes. Choose your AI projects wisely

This is a year of articles and conferences about artificial intelligence and machine learning (ML). Even though ML has made strides in the consumer world, it has only started to show value in enterprises.