Why do we call ourselves a CRM Copilot?Understand the nuances between AI Assistants, Agents, and Copilots. Explore their focus, interaction levels, and real-world applications.
Enhancing Support Efficiency with AI-Powered Correlation and Content Optimization In today's fast-paced digital landscape, efficient and effective support services are crucial for any organization. Leveraging the power...
The Future of Customer Service: Generative AI CRM Copilots Customer support is a battlefield. Between sky-high expectations, complex product ecosystems, and a constant influx of inquiries,...
Revolutionizing Customer Support with Ascendo AI and SAP Service CloudIn today's fast-paced business landscape, efficient customer support can make or break a company's reputation. Complex support cases,...
Knowledge Intelligence in Customer ServiceKnowledge intelligence, where artificial intelligence meets knowledge management, opens the door for better customer service.
Understanding Evolution of Data Before Implementing AI This is a year of articles and conferences about machine learning (ML). Here is how it can enable a transformation in your company!
