top of page
Contact Us

Ascendo.AI Subprocessors

Please register to be notified of any changes to the Subprocessor list on this page. If a change occurs, you will receive an email to the address that you provide.

Ascendo.AI may engage the following entities to process personal data that you include in your use of Ascendo.AI’s Cloud Services:

Cloud Providers
Data Types
Description of Processing
Third-Party Entity
Google, Inc.
Cloud Provider
Ascendo.AI,
runs on top of GCP.This cloud providers host the personal data you store in the Cloud Services.
Headquartered Location
Data Types
Description of Processing
Third-Party Entity

To provide support and perform other service functions, we may also engage the following entities to process personal data on your behalf:

Other Third-Party Subprocessors
Twilio, Inc.
2FA and SMS Alerts
If you turn on two-factor authentication or SMS alerts, Twilio receives basic info to provide you authentication codes and text alerts (e.g., phone number).
San Francisco, CA
Slack Technologies.
Support Channel
If you engage in Support via Slack receives basic Contact info( e.g., name, email address).
San Francisco, CA
Google Inc.
Email Support

If you engage in email support via Gmail, Google receives basic contact info (e.g., name, email address).
 

If you include other personal data in your support emails (e.g., snippets of database logs, query outputs, etc.), this information would also be processed by Google

Mountain View, CA
Affiliates

Ascendo.AI may engage the following entities to process personal data that you include in your use of Ascendo.AI’s Cloud Services:

Location
Affiliate Entity
Ascendo.AI, Inc.
United States 
MongoDB.Inc
Cloud Provider DB
This cloud providers host all the data you store in the Cloud Services
bottom of page