The Human Capital Cliff
40% of field service technicians retire by 2030. They take decades of unwritten operational wisdom with them. Generic AI reads manuals. Asset General Intelligence encodes tribal knowledge.
40%
Technicians Retiring by 2030
70%
Escalation Reduction
1,800
Physical Workflows Automated
161
Languages Supported
How We Build AGI for Assets
Four principles that guide every decision, from agent design to customer deployment.
Human-in-Command by Design
L4 autonomy means agents propose, humans decide. Every workflow keeps the technician as pilot, with AI as hyper-accurate navigation. We ship what field teams actually use.
→ Weekly customer ride-alongs. No lab demos.
Critical Before Cute
Uptime over features. We prioritize FTFR, escalation prevention, and safety over shiny chat interfaces. MedTech and utilities don't care about your prompt engineering.
→ Engineers pair with service leaders weekly.
No Badge, No Access
We build for SOC 2, HIPAA, and regulated environments first. Privacy Filter Agent runs before every inference. Absolute RBAC. Tenant isolation. Audit trails on everything.
→ Zero-trust from day zero.
New Collar Renaissance
The future of service excellence is world-class engineers + world-class technicians. We believe the next wave of AI greatness comes from operations, not just research papers.
→ Cross-training between AI and field service teams.
Why I Started Ascendo
It started with Sarah.
Sarah knew things the manual didn't.
I watched her on a field visit: "Wait. In high humidity, flush the system first, or that valve fails again in two weeks." Generic AI couldn't capture that operational judgment. Humans could. But humans retire.
That's why we're building Asset General Intelligence. So Sarah's wisdom scales to every technician, every site, every asset – forever. This isn't just software. It's the New Collar Renaissance.
Join the Asset AGI Mission
If you want to ship agents that technicians use in 48 hours – not models that sit in research decks – you'll like it here. You'll talk to customers, ride along with field teams, and see your work deployed into hospitals, power plants, and telecom networks – quickly.
Engineering
Ship L4 agents that execute physical workflows. Work directly with field service teams.
Product
Define what Asset General Intelligence means for MedTech, Energy, Industrial service.
GTM
Sell to service VPs who care about FTFR and escalations, not vanity metrics.