Where Support Meets Intelligence
Right Agent, Root Cause and Solutions
Action as a Service from Root cause to Revenue
Find Solutions
Integrate with existing workflows
Connected Intelligence
Out with Handicap
With multiple systems and sources, problem identification and solutions take time and vary dramatically among support experts.
These are the things experts need to deal with:
Case, Bugs, Procedures, Contracts, Tech Notes, Bulletins, Crash Drump, Community, and Escalations.
Elevate With Ascendo
With one integrated system of intelligence between customer reported symptoms to solutions, solving customer problems and visibility is effortless.