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EDF Renewables & Ascendo AI: Pioneering Smarter Renewable Energy Through Intelligent Collaboration
In the race to scale renewable energy and combat climate change, innovation isn’t just about technology, it’s about reimagining how humans and machines collaborate to solve complex challenges. At EDF Renewables North America, a global leader in grid-scale renewable energy, this vision is coming to life through a groundbreaking partnership with Ascendo AI. Chuck Kellen, Digital Product Owner (Maintenance) at EDF Renewables, recently shared insights at FieldServiceUSA on how As


How Nokia and Ascendo AI Are Transforming Field Service with Intelligent Automation
Imagine a world where AI doesn’t just assist, it orchestrates . At a recent AI & Wednesday session hosted by Ascendo AI, Christopher Dickerson, VP of Service Planning and Logistics at Nokia, and Ramki Pitchuiyer, Ascendo AI’s Chief Customer Officer, painted a vision of AI agents working in harmony like a finely tuned symphony. No longer confined to theory, this future is already delivering staggering results. Let’s dive into Nokia’s groundbreaking journey from manual chaos to


AI Agents in 2025: Redefining Technical Support with Precision and Partnership
As we approach 2025, the conversation around AI’s transformative power is shifting from speculation to strategy. In his recent article, AI in 2025: Key Considerations for Technology Leaders , Udo Sglavo, a visionary in applied AI, underscores a pivotal truth: generative AI is no longer a novelty—it’s a necessity. At Ascendo.ai, we couldn’t agree more. The future belongs to organizations that harness AI not as a standalone tool, but as an integrated, intelligent partner capabl


Tips to stay in continuous touch with Customers
Most common issues that customer service teams have is maintaining communication with customers.
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