Warranty Agent
The Warranty Agent is a financial guardian that ensures you capture every dollar of owed warranty revenue. It cross-references every part failure and service action against OEM agreements and manufacturer warranties. By automating the identification of warrantable events, it ensures absolute compliance and prevents the loss of revenue that often occurs when technicians forget to flag parts for return or reimbursement.
Automated warranty eligibility checking
OEM agreement compliance monitoring
Reimbursement claim generation
Lost-revenue tracking
"When a technician replaces a failed motor, the Warranty Agent instantly identifies that the motor is still under its 3-year OEM warranty and generates the necessary claim documentation automatically."
Operational Impact
10-15% increase in captured warranty revenue
Reduced administrative overhead for claims
Better visibility into OEM part reliability