Data is the lifeblood of today’s technical support operations—especially in AI-driven environments where intelligent agents and...

In the evolving landscape of artificial intelligence, multimodal AI is emerging as a pivotal innovation, transforming how businesses...

As we reflect on Bernard Marr’s insightful overview  of 2024’s AI advancements, it’s impossible not to be inspired by the transformative leaps made across industries. From generative AI’s evolving sophistication to regulatory milestones, this year’s innovations have set the stage for a future where artificial intelligence reshapes the way we approach Technical Support—and beyond.  2024: A Breakthrough Year for AI in Technical Support At Ascendo AI, we believe the heart of the

As we wrap up a year of buzz, breakthroughs, and a healthy dose of reality checks, it's clear that the AI landscape is evolving—and so...

In the rapidly evolving landscape of technical support, the integration of artificial intelligence (AI) has emerged as a transformative...

Imagine a world where your CRM (Customer Relationship Management) not only stores data but also becomes a proactive partner in your...

In today's rapidly evolving business landscape, the integration of AI tools, particularly Large Language Models  (LLMs), has become...