We impact Lives and Experiences with Customer Support Agents
"The only way to do great work is to love what you do"
We have extensive enterprise experience developing and implementing technology & processes to drive transformation and operational efficiencies. We believe in the power of data. After years of optimizing the supply chain, innovating new products, and improving the customer experience for OEMs, we discovered an efficient way to transform Support processes. We can extend the same lean manufacturing principles to deliver Just-In-Time support by turning data into actions and that too without our customers needing to employ complex programming or data scientists. That's why we founded Ascendo.
Our team comes to work every day thinking machine learning, breathing data science, listening to the customer specific business rules, and feeling & striving towards our mission - Transform how our customers deliver support to their end customers.