"The only way to do great work is to love what you do"
We impact Lives and Experiences with Customer Support Agents
Our Purpose
We have extensive enterprise experience developing and implementing technology & processes to drive transformation and operational efficiencies. We believe in the power of data. After years of optimizing the supply chain, innovating new products, and improving the customer experience for OEMs, we discovered an efficient way to transform Support processes. We can extend the same lean manufacturing principles to deliver Just-In-Time support by turning data into actions and that too without our customers needing to employ complex programming or data scientists. That's why we founded Ascendo.
Our team comes to work every day thinking machine learning, breathing data science, listening to the customer-specific business rules, and feeling & striving towards our mission - Transform how our customers deliver support to their end customers.
Meet Ascendo
Co-President & Partner
Melissa Burton
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CFO
Vince Taylor
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CEO
Harold Colby
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Director, Legal & Operations
Tilly Evans
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HR Lead
Richard Jones
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Project Manager
Lucia Behar
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Sr. Project Manager
Mark T. Wright
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Sr. Project Manager
George Wood
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Lead Superintendent
Olivia Clarke
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Marketing Manager
Nathan Wise
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Our Culture
We at Ascendo, believe in healthy culture with full dedication to work and fun. We ground to people who work hard, be real, feel proud, and stay humble. While the most talented engineers and leaders are thriving to give the best customer experiences, we treat ourselves with something more. You may not be a perfect match, but our team can shape you to be the best. If this sounds cool to you - then we hope you'll join us!
We're looking for people to join the team who are as excited as we are to help build the product that empowers the future of customer support and experiences.
Dive into the world of human-machine interactions, empowering the experiences while reducing the effort and time for super complex issues. We look forward to someone who considers the product as his goal and swims through with us in building the best possible product that leverages the latest technologies for good. Learning never stops, and we take care that we are updated. Come join us and make wonders with AI and ML.