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A no code way to integrate Ascendo AI Search and AI Bot. Previous Next AI Bot and AI Search Implementation guide Read Guide A no code way to integrate Ascendo AI Search and AI Bot. August 30, 2022 at 10:00:00 PM The AI Search and AI Bot implementation guides explain how to configure and automatically add the Bot and Search widget in your application without needing to code. Ascendo prediction service and inference engines are the backbone behind AI Bot and AI Search. They allow normal user types message into context and intent and gets the most relevant solution. They also self-learn to find the best solution without any rules or coding. The power of machine learning and artificial intelligence enables for better customer support experience resulting in faster resolutions.

Speakers: David Leighton, Niharika Srivastav Experience Dialogue How to Attract and Hire Diverse Talent Speakers: David Leighton, Niharika Srivastav April 7, 2022 Previous Item Next Item Whether it is a small or a larger organization, diverse talent or hiring should be important for real growth. Diverse hiring helps to gain a global perspective within the organization. Also, with hiring different age groups, cultures, and genders, we can provide diversity to different clients with different ideologies, social values, and work culture asterisks. Diversity Hiring is one of the factors that reduce the monotony in the business workflow. By doing so make your business more effective and attractive. Diversity helps to develop the organization not only on an international basis but also on an international basis. An overall improvement can be found in quality and efficiency in the organization when people with different experiences and skills come together to accomplish a specific objective. When a group of talented people and a diverse team present their ideas in different ways, then the result is also successful. Start promoting diversity in the workplace! When you get options of different thoughts on the same subject, then the depth of the subject emerges. This will help in increasing the business revenue of your business simultaneously. Top Reasons why Diverse talent is important. 1. To target the global market, a diverse workforce would be your strength. 2. With diverse hiring, get a multilingual task force. 3. It will help to boost business's success. 4. Promote innovative thinking skills in organization through diverse hiring. 5. Get different ideas and think together at a single workplace. In any organization when people with different ideologies, ages, gender, culture, and values work on the same team, it will give rise to a small competition that can motivate the employees to work harder. After all, good and healthy competition has always been the driving force behind the success of the organization. So, the question is- “How to Attract and Hire Diverse Talent?” Here is an Experience dialogue that Ascendo AI is trying to facilitate! Our speakers for the dialogue- David Leighton and Niharika Srivastav engage in an insightful conversation to bring to you their unique take on several topics related to Hire Diverse Talent .

A no code way to install Ascendo application within your Slack workspace. Previous Next Slack Install guide Read Guide A no code way to install Ascendo application within your Slack workspace. August 30, 2022 at 10:00:00 PM Track, resolve issues that arise on Slack from within the conversations. Decide if you want your customers to get self service or agents to get help or both from within Slack. Learn and create knowledge automatically from every day interactions. Get entire company involved so customer facing teams are armed with latest information to help customers. A no code way to implement Ascendo application within your Slack workspace.

Ascendo AI career oppurtunity for Graphic DesignIntern Position Graphic Design Location Remote, United States Employment Type Intern Job Description Collaborate, brainstorm, and strategize with multiple teams or clients for a wide range of materials that may include web pages, presentations, programming collateral, signage, internal communication, newsletters, and marketing materials Translate strategic direction into the high-quality design within an established brand identity Develop concepts by hand or with software, and execute original content determining ideal usage of color, text, font style, imagery, and layout Manage the design and uploading process of all project material, understanding best practices for using a content management system Use trend intelligence and an understanding of the current and historical business and market to design and execute specific classifications Objectives of this Role Work on a wide range of projects and media, using various computer software to visualize and develop innovative graphic designs that meet business goals Obtain input from management, ensuring designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client appropriately Work independently and cooperatively on multiple projects with the marketing team, meeting deadlines and budget constraints, and scheduling project implementation based on workload, which may include five or more simultaneous projects Examine existing processes, identifying flaws and creating solutions to improve design capabilities Update and maintain internal databases of designs, photography, and video Skills and Qualifications Exceptional creativity and innovative design skills 1-2 years experience (academic and professional) with design software, including Illustrator, InDesign, Photoshop, Dreamweaver, etc. Proven experience with graphic design, with a strong portfolio of work Excellent communication and presentation skills Organizational and time-management skills for meeting deadlines in a fast-paced environment If interested, Email your resume with LinkedIn profile to apply@ascendo.ai

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Ascendo AI career oppurtunity for Web DeveloperFull Time Position Web Developer Location Remote, United States Employment Type Full Time Job Description Meet regularly with business stakeholders and management to understand and refine business and functional requirements and determine project scopes and specifications Develop and maintain strategic operational systems, tools, and processes, including participation in tactical and strategic development projects Ensure software stability via regression, support quality assurance, and perform unit and user-acceptance testing to identify bugs and ensure production operations run successfully Work quickly and carefully to complete small edits requested by customers, develop plans for completing larger projects, collaborate with colleagues, and suggest new solutions to improve existing websites Perform UI designs and coding, creating reusable objects and templates, wireframes for web pages and email templates; manage maintenance, updates, expansions, and scaling of each design Perform regular file backups to local directories for recovery Objectives of this Role Consistently create well-designed, tested code using best practices for website development, including mobile and responsive site design Create websites and user interfaces, using standard HTML/CSS practices, while incorporating data from back-end databases and services Create and maintain workflows with teams to provide visibility and ensure workload balance for consistent visual designs Develop or validate testing schedules, addressing all browsers and devices to ensure various computers can access content Maintain updated knowledge of new and emerging industry trends and technology Skills and Qualifications Bachelor’s degree in web design, multimedia design, or a related field Experience planning and developing websites across multiple products and organizations Working knowledge of web applications, programming languages, and web services, such as APIs, CSS, CSS3, cross-browser compatibility, HTML, HTML5, JavaScript, JQuery, PHP, security principles, REST, SOAP, and web user interface design (UI) Proficiency with content management systems, including WordPress and Drupal Dedication to innovative, sophisticated designs and collaborative problem solving Working experience in Windows and Linux environments If interested, Email your resume with LinkedIn profile to apply@ascendo.ai

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Speaker - Ramki Pitchuiyer ChatGPT and the future of Customer Support Speaker - Ramki Pitchuiyer December 20, 2022 Previous Item Next Item There is excitement on many tech and business channels on ChatGPT from Open.AI. We have been following Open.AI and GPT-3 for some time. We have discussed the technology and explored its impact on the customer support experience space, possible limitations, and opportunities. We brought up many more informative points, to learn more Join Ascendo AI for this Experience Dialogue on ChatGPT and the future of Customer Support. At the end of each dialogue, we want you and our audience to leave with valuable insights and approaches that you can try at your workplace - and continue the discourse in our social media channels! Introduction to the speaker. Ramki Pitchuiyer is the Co-Founder and CTO at Ascendo.AI. Ramki comes with a deep data science and support background. He ran managed services for Oracle Cloud, created a proactive support platform for NetApp’s multi-billion dollar business and is respected for his mathematical and business thinking in data science. At Ascendo, his mission is to give meaning to each and every customer interaction, and elevate the experience of customers and support agents. About Ascendo Ascendo is addressing optimization of Support Operations within enterprises so that they can serve their customers better, optimize workflow for their agents and provide dashboards for insights on risk, churn analysis and visibility for the senior managers. We are revolutionizing SupportOps in the same way that DevOps and RevOps have transformed other areas of business. In the last 3 years we have created a G2 category and are ranked #1 in user satisfaction.

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