The AI Search and AI Bot implementation guides explain how to configure and automatically add the Bot and Search widget in your application without needing to code. Ascendo prediction service and inference engines are the backbone behind AI Bot and AI Search. They allow normal user types message into context and intent and gets the most relevant solution. They also self-learn to find the best solution without any rules or coding. The power of machine learning and artificial intelligence enables for better customer support experience resulting in faster resolutions.