Why Ascendo?
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What is Ascendo AI?
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Why did we set out to do this?
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What was the initial idea?
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How has the product evolved from when we started?
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Where are we headed towards?
Vision
Save Lives and Create Experiences with Support Engineers
After years of innovating new products, improving the customer experience for OEMs and optimizing the supply chain, we discovered an efficient way to transform Support processes.
We can extend the same lean manufacturing principles to deliver Just-In-Time support by turning data into actions. And that too without our customers needing to employ complex programming or data scientists.
That's why we founded Ascendo.
Mission
We are an integrated Support Experience platform between customer-reported symptoms to solutions. We make visibility and efficiency in support operations effortless.