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Ascendo Product Tour - Experience our innovative solutions
Revolutionize your customer service and support with our state-of-the-art AI-powered copilot. With over 1800 pre-built use cases, it delivers unparalleled support in managing and enhancing your customer interactions. Say goodbye to long wait times and hello to happy customers!
Knowledge Intelligence
Knowledge Intelligence with Ascendo AI
AI Resolve
Junior Agent Troubleshooting a Problem to Resolution
AI Resolve
Agent Assist to Fully Automated Resolution
AI Resolve
Expert Agents Using Ascendo to Aid Solution
AI Bot
Customer Getting Self-Service
AI Bot
Customer to Agent Handoff through AI Bot
Zendesk
AI Companion for Zendesk
Voice of the Customer
Voice of the Customer Product Insights
Confluence
Magic of Ascendo with Confluence Spaces
Confluence
Constructing a bridge between Confluence and Ascendo
Slack
AI Agent Assist in Slack
Slack
Automatic Knowledge Creation in Slack
Slack
Using Slack as a Customer Support tool
AI Inbox
AI Omni Channel Inbox
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AI Inbox
Agent Flow for Bots
AI Inbox
Filters in AI Box
AI Inbox
Automatic Agent Assignment
AI Inbox
Agent Swarming through Ascendo AI
AI Inbox
Agent-Initiated Ticket Creation for Escalated Interactions
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Salesforce
AI Companion for Salesforce
Voice of the Customer
Auto Categorization of Issues
Voice of the Customer
Unveiling Ticket Intent
Voice of the Customer
Setting Abstraction Levels of Ticket Categorization
Voice of the Customer
Streamline Product Feedback
Voice of the Customer
Building Smarter Knowledge Bases
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AI Field Service
Fully Autonomous Field Service Management
Cognitive AI for Tickets/Cases
Cognitive AI for Next-Gen Ticketing
Ticket Free Resolution for Issues
NO TICKETS Support
ServiceNow
Constructing a bridge between ServiceNow and Ascendo
Support Channels
Multiple AI Bots
ServiceNow
AI Companion for ServiceNow
AI Field Service
Ascendo Gen AI Agents for Field Service Management
Data Integration
