Support RPA

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Replace all your SWAT team tasks with out-of-the-box models combined with out-of-the-box Automation

Combine intelligence with workflow with automation like never before!

Reduce workload

Here is an example:
Ascendo provides real time backlog categories so you can drill on a category of support issues.   Ascendo suggests top resolutions to bulk apply for all tickets in the category or can be applied for a group of tickets.   Add the response as an internal note or send to customer.  Then change the status of tickets. 

Accomplish days of work with a few clicks.

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Integration of AI Search

Integrate AI Search in Web Portal, Support Portal, Help Center, Community and Forums