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Dated : 22th October 2022

Duration : 30 Minutes

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Live Agent

Monitor systems, assess threat levels and take action

Sectors

Our Focus Areas

We bring our expertise to multiple construction sectors, developing the industry's future and redefining what is possible, one project at a time.

01

Customer Self Service

Transfer from Customer Self Service to Agent seamlessly across multiple channels so your customers can get help anytime and never have to repeat themselves.

02

Manage

Manage all your customer interactions across all channels in one place while increasing agent quality.

03

Prioritize

Prioritize, assign agents and triage them automatically.  Even know who is an expert for a particular type of issue resolution.

Consolidated

Consolidated view of every interaction
across all channels.

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Automate

Automate repeat processes as

never before.

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Onboard

Increase Customer Experience even as you onboard new agents.

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