Slack

Screen Shot 2021-08-10 at 9.47.25 AM.png
Slack_agent_ss1_edited.jpg

Provide timely knowledge

Arm your agents with the help they need when they need it.

Improve only the knowledge that is required to meet your Self Service and agent quality goals.

Recognize Top Drivers

Delight your customers in Slack by calling out Top Drivers for any of your products so they can help themselves first.

Screen Shot 2021-08-18 at 5_edited_edite

Automatically triage, tag, categorize and prioritize your stored solutions.

final_61544ac0289bf400c02e6b29_380770.gif

Integrate with Slack

This integration lets your support agents use Ascendo’s self-learning engine with /askascendo slash command to get the solutions your customers could be looking for, making it a simple and powerful tool for agents handling customer queries.

To know more about the Slack packages offered by Ascendo please go to 
Contact us for Slack Integration

Thanks for submitting!